Start a return
Tell us what went wrong and we’ll open a return case (an RMA) with a number you can quote. A person reviews every request within 1 business day.
Before you start: returns apply to hardware that has shipped. If your order has not shipped yet, email support and we will stop it instead — that is faster and cheaper for both of us.
Hardware faults are covered by the Fleetiqo hardware warranty. The full policy, including what is and is not refundable, is in the refund policy.
Just want to see where your parcel is? Track your order.